HSC Technology Group Operations

31 January 2022

Cash receipts from customers of $1.025 million for the quarter
Cash and cash equivalents at the end of the quarter was $1.794 million
HSC subscriptions increased 20.4% in the quarter to over 9,700 active subscribers

HSC Technology Group Ltd (ASX:HSC) (HSC or Company) is pleased to provide the following activities and business update alongside its Appendix 4C – Quarterly Cashflow Report for the quarter ended 31 December 2021 (the quarter).

HSC is continuing to execute on its strategy, despite the operational challenges in the Aged Care Industry caused by COVID-19. While the pandemic has impacted the pace at which implementation decisions are being made, we are more confident than ever, that HSC’s commitment to its clients and strategy will hold us in good standing going forward.

Across our aged care markets, we have seen the following activity this quarter:

Home Care

We have witnessed continued growth in the home care sector as more aged care providers identify the value of remote client monitoring particularly with COVID-19 isolation, travel restrictions and care staff shortages.

Our existing reselling partners are adopting numerous components of the Talius platform, from basic personal emergency response systems to advanced radar falls detection, vital signs monitoring and our AI predictive analytics.

ADT, Tunstall, Bolton Clarke, Feros Care, Telstra /Sapio, Meditrak, Intelligent Home, integratedliving and Hammond Care all servicing the in-home care market continued to provide ongoing orders.

Retirement Villages

In the retirement villages sector HSC has seen a significant increase in interest due to the impending 3G network shutdown, and the requirement for village operators still using this technology to replace all their personal medical emergency devices. Our partnership with Telstra / Sapio has continued with the ongoing upgrade of approximately 2,300 personal alarm systems for Anglicare Retirement Villages in NSW.

Additionally, we have secured a recent purchase order from our new reselling partner NCIS Group- Sydney to upgrade The Shoreline Retirement Village in Coffs Harbour.

Residential Aged Care Projects

The HSC Major Projects division has been very busy during the quarter finalising numerous projects. Our international rollout has formalised with The St John’s Home for the Elderly in Singapore going live in December. Other projects that have been delivered include:

2 more ACH Group sites in South Australia, (Kapara and Coulton Court)
The Finley Residential Aged Care Home with our reseller partner eHomecare
Summer Housing NDIS – Melbourne with our reseller partner Intelligent Home
The Healy – Moorabin

Current projects that are progressing in various stages of construction and retrofit:

Australian Unity – Albert Road and Walmsley
ACH – Yankalilla, Highercombe, Milpara, Daw Park, Perry Park, and West Park
Odyssey Private Aged Care – Robina Tower 3

Sales

Sales revenue recognised in the December quarter was $1.1million which was 60% higher than Q4 2020.

Year to date revenue has grown 17% when compared to the same period last year, achieved largely through our continuing partnerships with ADT, Securely New Zealand, Bolton Clarke, the ACH Group, St John’s Singapore and Telstra / Sapio.

On 13 October 2021 HSC announced the signing of its first contract with Australian Unity to supply next generation Assistive Technology solutions for the upgrade and refurbishment of its aged care and assisted living care facility located at 114 Albert Road, South Melbourne, Victoria. The contract for this project is valued at $1.04m and covers the supply and installation of multiple HSC solutions. Additionally, HSC will provide ongoing monitoring and maintenance for 71 assisted living apartments and 84 residential aged care apartments that will generate recurring revenue.

Following this, on 28 October 2021, the Company announced its second contract with Australian Unity to supply next generation Assistive Technology solutions for the upgrade and refurbishment of its aged care facility Walmsley located at Kilsyth, Melbourne, Victoria. The contract for this project is valued at $0.9 million and covers the supply and installation of HSC solutions. Additionally, HSC will provide ongoing monitoring and maintenance for 120 residential aged care apartments that will generate recurring revenue.

The scope of the HSC engagement for both Australian Unity sites encompasses the following components:

HSC Smart Care Facility System – including the Care@Home Nurse Call, wearable pendants, motion sensors, falls radar and the Sleepsense sleep monitoring solution.
Talius Track – a real-time location system which provides data for ensuring the wellbeing of residents and compliance reporting.
HSC Resident Engagement System – including a digital concierge capability, telehealth functionality, and access to social media and subscription TV.
HSC Laundry Garment Management System – a comprehensive solution for monitoring and management of laundry items, to ensure all garments are accurately tracked.

All the above components are integrated as part of HSC’s Talius Smart Care Platform – an agnostic Artificial Intelligence (AI) engine powered by the patented CSIRO Safer Smarter Homes Activities of Daily Living algorithm that links with existing systems and technology to provide resident oversight through simple dashboards.

Future projects already awarded:

The Healy Retirement Village – Moorabbin Victoria
Odyssey Private Aged Care – Tower 3 – Robina QLD

On 16 December 2021, the Company announced a partnership with integratedliving which will see the first commercial use of CSIRO-researched and patented Smarter Safer Homes (SSH) technology:

CSIRO SSH has been exclusively embedded into the Talius platform. It assists Talius to provide evidenced-based information which allows clients to be remotely monitored and provide proactive alerts to carers.
integratedliving was one of the providers who participated in the original SSH field research.
Modelling shows technologies such as SSH could save the government up to $80 million each year.
Initially integratedliving “core” clients will be able to access SSH from December 2021. The service will gradually be made available to all integratedliving 10,000 plus clients in the regional, rural and remote communities it serves.
HSC has exclusive use of SSH for its Talius Smart Care platform.

All Company projects generate hardware sales as well as incremental subscribers to our Talius Smart Care platform.

Research and Development

HSC remains committed to a progressive and appropriate R&D program to ensure we meet the needs of our clients and anticipate requirements as those needs evolve. Examples of HSC pursuing these needs include the following examples.

The St John of God project in Singapore is now live and this project showcases our first integration of Talius Track RTLS (Real-time locating systems) into the site’s access control technology through our Talius Smart Care platform. Aged Care residents often struggle to use keys due to memory and dexterity challenges; this allows residents as they approach a door for it to lock or unlock automatically depending on the residents’ access rights. This assists with safety concerns and dementia wandering providing more peace of mind for families, improving operational efficiencies for carers, as well as improving dignity and autonomy for residents.

The Talius Track location data has also been utilised with the CSIRO SSH algorithm to assist St Johns to provide proactive alerts for their clients and this is the first use of the technology in an aged care facility.

HSC has also successfully integrated our Lifewatch Pod into our Talius Smart Care platform. The Lifewatch Pod is a waterproof 4G smart personal mobile alarm and emergency location device. It features a SOS alarm in real-time with complete location details of the device, two-way calling, fall down alarm, motion detection and geofencing capability. The units use GPS (global positioning system), Wi-Fi, Bluetooth and LBS (location-based service) technology.

Financial Position

The Company closed the quarter with total cash of $1.794 million.

The Company received payments during the quarter of $1.025 million from sales of assistive technology to enterprise customers.

Total active subscriptions producing recurring revenue increased to more than 9,700 by the end of the quarter which represents a 20.4% increase from September 2021 and a 108% year on year increase.

Expenditure incurred throughout the quarter was $1.43 million, with 56% ($0.8 million) expended on replenishing inventory, 35% ($0.5 million) on R&D and staff costs including Directors fees, with the remaining balance of 10% ($0.14 million) going towards marketing, office rent and other general administration costs.

The related party payments of $66,000 during the quarter detailed in Section 6 of the accompanying Appendix 4C relate to payments for Director fees, the Managing Director’s salary, and superannuation payments. Please refer to the Company’s Appendix 4C for further details.

Corporate

During the quarter a number of unlisted performance rights, vested or lapsed the details of which are:

Issue of 5,000,000 Ordinary Shares on conversion of unlisted Performance Rights to Advisory Board Members 10 December 2021; and
Cessation of 5,000,000 Advisory Board Members Unlisted Performance Rights 10 December 2021.

By the end of the quarter the Company had finalised the winding up of its US subsidiaries which included the securing of local tax clearances. The Company no longer has any interests in the US.

Commenting on the quarter, Mr. Graham Russell, Managing Director said:

“Across the entire Aged Care Industry we are seeing the continuing impact COVID-19 is having. Whilst we continue to have success with our partners, we are seeing a slowdown in the pace of decision making around implementation as the industry grapples with the continuing challenges of the pandemic with extended access restrictions and staff shortages.

What is encouraging however is the continued level of engagement around the benefits our technology is providing the industry and providers seeing the benefit data provides to ensure compliance, staff engagement and comfort to families and residents.

Our partnership with integratedliving is an exciting opportunity and will see the SSH technology and Talius Smart Care platform deploy to their regional, rural and remote clients in their homes.

Our first contracts with Australian Unity are a major win for our organisation. I am incredibly pleased that Australian Unity has recognised our vision on how assistive technology can truly empower and assist people in the aged care sector. It is very exciting to be part of the solution that will assist them to deliver their philosophy of “Better Together.”

The hard work through 2021 has provided an excellent foundation for the year ahead. We have secured and delivered projects to some of the largest providers in Australia, building more credibility and reputation as the leader in the sector.

Our pipeline for 2022 is very strong due to some of the delayed implementation from last year and the continual process improvement from the HSC team will position us for a positive year.”

This announcement has been authorised by the Board of Directors of HSC Technology Group Ltd.